电话——telephone,phone,mobile phone(移动电话)等;给什么人打电话——telephone/phone/ring/call sb.,give a ring/call to sb.,make a (telephone / phone) call to sb., ring sb. up等;接听电话——have / receive a telephone call,answer the telephone等。
B.“电话问候语”脱口秀
拿起电话说Hello/Hi或因时间而定Good morning/afternoon/evening等,接着报上本机号码,以让对方确认是否有误。常用告别语有:See you/Bye/Bye-bye/Goodbye.;告别时也可顺送对亲朋好友的祝愿:Take care. Bye./Look after yourself. Bye./Have a nice (lovely) day. Bye. /Good luck to you (your family). /All the best. /I hope everything goes well. Bye.;受助于人后不忘致谢:That's very kind of you.或Thank you for your help. Goodbye. /Many thanks. Bye.等。
C.“请问你/您是哪位呀?”,易学常用
Who's that(speaking / calling)? / Who's speaking? / May I ask who's (that) calling?等。如果有迹象表明对打电话人心有把握,就直来直去——Is that Jim (speaking)?。
D.“自报家门”既是礼貌又是常识
This is Kate (speaking). /Kate here. /It's Kate (here).等,此时禁用I'm...。
E.闲话少说,“直奔要找之人”
May /Can/Could I speak to Mr Long, please?或I'd like to speak to Mr Long, please.等,这样不管电话往家还是往办公室打,不管接电话的是谁都适用。
F.“稍等片刻”,常有的事
Hold on, please!/ Would you hold on, please? /Wait a minute, please!/Hold the line, please!/Just hang on a minute, please!/One moment, please!/Please don't hang up!等。
G.“通知别人接电话”,常这么说
There's a telephone call / call for you, Miss GREen. / You're wanted on the phone. 等;至于电话中心内容,当然各人自己去做主!
H.暂时找不到接听人,告知对方
I'm afraid he/she is not here at the moment.或Sorry, he/she is out at the moment. 或He/She left here a few minutes ago.等,一般不会立该挂上,还可礼节性地建议拨打另一号码或稍后再打:You can get him at 13517960849. 或Please dial 13517960849. 等。更多的时候,会礼节性地问上一声:May I have him/her call back? /Would you like to leave your name and number? 等;出于礼貌,也常主动相助(如是办公室工作人员,更是职责了):Can I help you?/Would you like to leave a message?/May I take a message? 等,如对方的回答是肯定的,就有必要做好电话记录——